FAQ's

1. Does the leather stretch?
Our premium lambskin leather is bonded to a woven stretch backing fabric, which helps the leather maintain its shape and prevents it from becoming baggy or stretching to the next size (unlike non‑stretch leather). Over time and with wear, the leather will soften and relax—but it will retain its shape and silhouette. 

2. Do you have stockists?
We sell direct to customers so that we can offer premium quality at below traditional retail prices. As a small independent brand producing in limited runs, we focus on thoughtful, on‑demand production rather than wholesale. This means we don’t supply stockists. 

3. Do you offer refunds/returns?
Yes on all items except Final Sale—here’s how it works:

  1. You purchase your item.

  2. We ship it to you.

  3. If you’re not completely in love with it, you can return it (with all tags on) via our returns portal. 

4. When will my order ship?
Your order will be dispatched on the next business day—unless it’s a pre‑order, in which case the dispatch date is clearly listed on the product page and in your order page. 

5. What currency are your prices in / how do you handle duties and taxes?
Our prices are in Australian Dollars (AUD). You will be able to checkout in your local currency and this will also include applicable duties and taxes.

6. Which sizing standard do you use?
Our sizing is based on the Australian standard. Our size guide is available on every product page. 

7. What size am I?
Our sizing is true to size and based on the Australian sizing standard. Below is a general conversion table to help you locate your size. We then recommend reading the detailed size guide on the product page, located just above the size selector, for specific measurements and fit notes. If you need further assistance, please contact us and we’ll be happy to help.

AU 4 6 7 8 9 10 11 12 14 16
USA 0 2 3 4 5 6 7 8 10 12
UK 4 6 7 8 9 10 11 12 14 16
FR 32 34 35 36 37 38 39 40 42 44
IT 36 38 39 40 41 42 43 44 46 48

 

8. Are there any items that cannot be returned?
Yes — any items listed Final Sale are not eligible for returns or exchanges.