Privacy commitment

OLIVIA SHEED and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (collectively referred to herein as “OLIVIA SHEED”, “we”, or “us”) recognise and appreciate the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Under law, your rights to privacy are protected. The National Privacy Principles, the Privacy Act 1988 (Cth) and general law place strict requirements on us to treat certain information collected as confidential.


What information do we collect?

We may collect the following information from you:

  • your name and contact details, such as address and phone number;
  • the name of the domain from which you access the internet;
  • the date and time you access our site;
  • the internet address of the website from which you linked directly to our site; and
  • other information you may supply to us.


Why we collect this information?

We use the collected information to personalise our services and plan product development so that we can provide you with relevant consumer information and notify you of products and special offers that may be of interest to you.  It is also collected so that we may provide value-added services and offers.


Does OLIVIA SHEED share my personal information with third parties?

We may disclose information we hold to our directors, officers, employees and agents for marketing purposes.
We may also disclose information to service providers, contractors who help us provide services or trading parties.  Where applicable information is shared with these third parties, they are obliged to observe the confidential nature of such information and are prohibited from using any or all of this information other than for the purpose for which it was provided.  We will also disclose information when required by law.
We do not sell or trade your personal information.


Promotional communications

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.



We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information. We use the industry-standard encryption systems (SSL certificates) to safeguard your personal information. This includes your name, address and credit card details.


Website Tracking

When you visit any website, it may store information on your browser, mostly in the form of cookies. Cookies are small pieces of data sent from a website and saved on your browser or device. They can be placed by us (OLIVIA SHEED or “first party” cookies) or by other companies (third party cookies). We may also use tags, pixels and other similar technologies from third-party partners like Google to collect anonymous usage data.

The information we collect might be about you, your preferences or your device, and is mostly used to make the site work as you expect it to, for measurement purposes, and for better targeting of advertisements for marketing purposes. It doesn't usually directly identify you, but it can give you a more personalised web experience. We allow some of our carefully chosen partners, like Google or Facebook, to place cookies on our site. This helps us understand how our visitors use the website so we can improve your experience, and may also be used to display HI LO ads to you on other sites you visit across the internet.


Website analytics

Our website uses Google Analytics for website analytics. We use website analytics data to help us make the website better by understanding how our website is used.

Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

Google Analytics transmits website traffic data to servers offshore. In using our website, you should also refer to and ensure you understand the Google Analytics terms of use. You can opt out of Google Analytics cookies by installing an add-on for your web browser.


Online ordering security

All purchases from this Website are processed using eway or PayPal, a secure online payment gateway that encrypts your card details in a secure host environment. We do not ever collect or store your financial information.
Please see for information on PayPal payments.

Please see for information on eway payments.



By using this Website, you are consenting to the collection of information by OLIVIA SHEED and this Website in accordance with this Privacy Policy.  
Please note that we reserve our right to amend, remove or vary this policy without notice.  You should check this page regularly to take notice of any changes we may have made to this policy.


Privacy rights

If you believe that OLIVIA SHEED has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact us at: